- Rates
All rates are subject to change. Confirmed reservations will always be honoured at the confirmed rates. Any changes will be notified.
- Check-in time
It is required to check in on your arrival. If by prior arrangement you arrive out of business hours you are required to check in the next day between 8am and 5pm. If you fail to do so we reserve the right to not honour you’re booking and might ask you to leave our premises.
- Check-out
Please check out at our office to settle your bill. If you are planning to leave during the evening or early morning please settle your account the previous day.
- Damages ,Breakages and lost key’s
You are responsible and liable for any deliberate or gross negligent breakages or damage that is caused while you occupy the room including any accidents that may occur. You will be held responsible for the full cost of replacement or repair. The costs might be added to your bill or taken from your credit card. This also applies to anything that goes missing from your room during your stay. The cost for a lost key is R350.
- Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
- Parking
We provide free parking at the Guest House to our guests. The parking is at own risk at the Guest House.
- Internet Access
We provide free wireless access internet. Please make sure your laptop and mobile devices have wireless function. Please stay within the law on internet usage, and please refrain from illegal downloads. We do our utmost to ensure good internet service but we cannot at all times guarantee internet access quality.
- Room Service and Cleanliness
Rooms are serviced daily. We also offer laundry services at additional cost.
- Electricity and water usage
Please report any water leaks or dripping taps to our office as soon as possible. If you are leaving your room please switch off any lights and the air-conditioner. Water and electricity outages are a reality in South Africa and we implore you to help us in this regard.
All terms and conditions are subject to change at any time.